DOMO Telephone User Guide on www.spanishbrolly.com

Domo Basics

If you didn't already know then the phone that Telefonica supply when they install your line is called a Domo Telephone. In the absence of more choice (unless you brought one from UK) then you need to learn how to use it. Here are some useful guidelines

In order to use the caller ID feature you need to call 1004 and give the operator your telephone number for Telefonica to enable the service. It usually takes up to 48 hours to activate the service. Hint - Pressing the Blue Button actually dials 1004.

Answering A Call
On receiving a call you will hear the phone ring and the red light will flash. If the caller ID service is activated you will be able to see the number calling you on the DOMO telephone screen.
 

Making A Call
To make a call, simply pick up the DOMO handset, wait for a dialing tone and then dial the destination telephone number. To end the call, replace the handset.
 

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Domo Layout
Know your DOMO telephone
1. Screen *
2. Contestador
- Answering machine button
3. Mensajes
- Message button
4. Desactivar
- Deactivation button
5. Ll. A Tres
- Three way call button
6. R/A R button
7. Agenda
- Directory
8. Grabar
- Record button
9. Rellamada
- Recall/Pause button
10. Mute
- Mute button
11. Blue Button
- Direct to Telefonica 1004
12. Green Button
- Direct to Telefonica 1077
13. Red Button
- Direct to emergency 112
14. Llamadas
- Up/Down button
15. Marcar
- Menu button
16. Bora
- Delete button
17. Ll. Espera
- Call waiting button *
18. Desvio
- Divert button

Mute Button
Your DOMO telephone includes a MUTE button, so the person at the other end of the line cannot hear you having a conversation with someone else in the same room as yourself. When you are talking, press t he Mute butt on, the screen will display Mute Activo. (Mute is now activated) To continue talking, press t he Mute but t on again, the screen will display, Mute Inactivo (You can now continue talking)

Call Divert
In order to divert all telephone calls to another landline or mobile phone.
Use the following instructions.
1. First of all lift the DOMO handset
2. Press the Desvio butt on. ( PULSE No + DESVI O) will be displayed on the screen.
3. Now enter the telephone number you wish your calls to be diverted to.
eg. 962839927
4. Now press the Desvio butt on again. You will hear a confirmation in Spanish informing you the service is activated.
5. Replace the handset. All calls will now be diverted to 962839927.

To cancel diverting your calls, use the following instructions.

1. Lift the DOMO handset
2. Press the Desactivar but t on. ( DES O CONTES) will be displayed on the screen.
3. Press t he Desvio butt on. ( DESVIO INACTIVO) will be displayed on the screen. You will hear a confirmation in Spanish informing you the service is de activated.
4. Replace the handset.

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Storing names and number into your directory
The DOMO telephone allows you to store up to 50 names and telephone numbers. To enter new names and numbers into the directory. Use the following instructions.

1. Press t he Grabar but t on. ( GRABAR NOMBRE) will be displayed on the screen.
2. Now enter the persons name, by the pressing the appropriate keys. Eg. If I wanted to enter the letter C. I would press the No.2 button, three times.
3. Now press the Grabar button. (GRABAR NUMERO) will be displayed on the screen.
4. Now enter the persons telephone number.
5. Press Grabar again to save the name and number to memory. (GRABAR NOMBRE) will be displayed on the screen again, so you can add more names and numbers to the directory. When you have finished storing names and numbers, press Desactivar

Viewing names and numbers in your directory
To view the names and numbers you have previously stored on your DOMO phone. Use the following instructions.

1. Press the Agenda button. You will then see your contacts names on the screen in alphabetical order.
2. Use the scroll buttons (Llamadas) to view all the contacts in your directory.
3. To call a contact. Lift the DOMO handset and press, Menu.

Call Waiting
When you are using your DOMO telephone, you might receive a second call. (You know this as you will hear several tones during your conversation) To answer the waiting call use the following instructions.

1. Press the LL. Espera button. (LLAMADA RETENIDA) will be displayed on the screen.
2. You will now be able to speak to the other caller.
To switch back to the other conversation Ll. ESPERA button again.
To finish a conversation press the Desactivar/ Salir button.
 

Setup your answer phone service
First of all pick up your handset and press the button Contestador. The message Activo will be displayed on the screen and you will hear a message confirming the service. If you wish to change your answer phone message to English and record your own voice, follow these simple steps:

1. lift the handset and press t he Mensajes button
2. When the message you hear ends, press No.1 on your keypad
3. When the next message you hear ends, press No.4 on your keypad.
4. Enter a four digit code eg, 0000 (You must remember this code)
5. When the next message you hear ends, press No.3 on your keypad.
6. When the next message you hear ends, press No.1 on your keypad.
7. Finally when the next message ends, press No.1 again.
8. You may now replace the handset
If your phone rings and you are unable to answer, the answer machine message will cut in after five rings in English.

DOMO Telephone User Guide on www.spanishbrolly.com

To retrieve any left messages, pick up your handset and press the Mensajes button.
You can also access your answer service from another telephone line or mobile phone anywhere in Spain. First call your own number, your answer service will activate after five rings. On hearing your message, enter your access code, eg. 1234 and you can listen to your messages.

You will be given the three following options
1. Listen to message again, press No.1 on your keypad.
2. Save message, press No.2 on your keypad
3. Delete message by pressing No.3 on your keypad
Please note both the answer machine service and caller ID service (Which requires activation by Telefonica) are completely free services.

How to send a text message
In order to send a text message from your DOMO telephone to a landline or mobile phone, use the following instructions.
NB. You will be charged 10 cents(+IVA) to send a text message to a landline. You will be charged 15 cents to send a text message to a mobile phone.
1. Press the Mensajes button.
2. Scroll down ( Using the down key) t o Enviar .
3. Press t he Mensajes button again. The display screen will now be blank.
4. Now type your message using your keypad on the right hand side of the DOMO phone.
5. When you have entered your message press the Mensajes buttons again. (ENVIAR MENSAJE) will be displayed on the screen.
6. Press the Mensajes button. ( DESTINATARIO) will be displayed on the screen.
7. Now enter the destination telephone number.
8. Press the Mensajes button. ( NOMBRE) will be displayed on t he screen.
9. Press the Mensajes button. ( EXTENSION) will be displayed on t he screen.
10. Press the Mensajes button. ( ENVIAR: SI ) will be displayed on the screen.
11. Press the Mensajes button. (ENVIADO) will be displayed on the screen.
Your message has been sent.
12.(BORRAR) will then be displayed on the screen. (This is just asking you if you wish to delete your message now it has been sent)
13. If you wish to delete your message. Press Mensajes. ( BORRANDO) will be displayed on the screen informing you the message is deleted.

DOMO Telephone User Guide on www.spanishbrolly.com

How to send a Fax
In order to send a fax from your DOMO telephone, use the following instructions.
NB. You will be charged 10 cents(+IVA) to send a fax

1. Press the Mensajes button.
2. Scroll down (Using the down key) t o Enviar
3. Press t he Mensajes button again. The display screen will now be blank.
4. Now type your message using your keypad on the right hand side of the DOMO phone.
5. When you have entered your message press the Mensajes buttons again. (ENVIAR MENSAJE) will be displayed on the screen.
6. Now scroll down ( Using t he down key) t o Enviar Fax.
7. Press the Mensajes button. (ASUNTO?) will be displayed on the screen.
8. Now type a heading for your fax.
9. (DESTINATARIO) will be displayed on the screen. You can type the destination telephone number.
10. Press Mensajes to send your fax.

How to send an e- mail
In order to send a fax from your DOMO telephone, use the following instructions.
NB. You will be charged 10 cents(+IVA) to send an e/mail.
1. Press the Mensajes button.
2. Scroll down (Using the down key) to Enviar
3. Press the Mensajes button again. The display screen will now be blank
4. Now type your message using your keypad on the right hand side of
the DOMO phone.
5. When you have entered your message press the Mensajes buttons again. (ENVIAR MENSAJE) will be displayed on the screen.
6. Now scroll down (Using the down key) to Enviar E/mail.
7. Press the Mensajes button. (DESTINATARIO) will be displayed on the screen.
8. Now type the destination e/mail address.
9. Press the Mensajes button. Your e/ mail will be sent
*To use the @ sign, press 0 until the symbol is displayed.

Of course the alternatives are to bring or buy a phone from UK or if you have an internet connection install Skype.

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